Scottish Housing Regulator

The Housing (Scotland) Act 2010 section 47(1) requires the Scottish Housing Regulator to make arrangements enabling tenants of social landlords to provide it with information on significant performance failures by social landlords. SHR have set out in their Regulatory Framework what they consider to be a significant performance failure. Telling them about a significant performance failure provides a way for tenants to raise concerns about their landlord's action(s), or failure to take action, puts tenants interests at risk by significantly affecting a number of the landlord's tenants.

More information on how to complain to the Regulator is available at www.housingregulator.gov.scot/for-tenants