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We want our tenants to be safe and happy in their homes. The information in this section will help you manage your tenancy and if you have any questions please contact us.

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How to Pay

How to make payment to your rent or factoring account.

How to Pay
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Repairs & Maintenance

Need to report a repair or make alterations to your home. You'll find the information you need here.

Repairs & Maintenance
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Your Tenancy

Some tips and suggestions on managing your home and what to do about Anti-Social Behaviour

Your Tenancy
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Homeowners

Information on the services and billing we provide to over 700 homeowners and private landlords

Homeowners
Support

Support

Needing help with your benefits or energy bills? check out this page for contact details for our Welfare Rights Team and Energy Advisor

Support
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Complaints

If you are unhappy with the service we are providing this page provides you with information on our complaints process.

Complaints